Tuesday, August 25, 2009

Reduced latency for Malaysia DID

We are pleased to announce the introduction, by one of our DID suppliers, of new server facilities in Malaysia which will reduce the latency for Malaysian DID calls.

Calls from Malaysian DID are now being sent from the vendor exchange at 202.46.116.134

This IP should be added to your Asterisk, or pbx, configuration if you are sending SIP/IAX calls directly to your own equipment.

Wednesday, August 12, 2009

web server under pressure

Our website hosting server is currently experiencing a heavy load spike and may fail to respond. Our technical support engineers are currently investigating the cause.

The outage will not affect VoIP calls or our Asterisk servers, although users may experience problems logging into their accounts or viewing our website.

We hope the issue will be resolved very soon and appologise for any inconvienience caused.

Why use a DID number?

The advent of Direct Inward Dialing (DID) services for VoIP provides access to local telephone numbers in most countries around the world without the need for a physical presence in those countries. Calls to these DID virtual numbers are then forwarded by companies such as mydivert.com to PSTN or mobile networks, VoIP carriers, or SIP/IAX servers.

This means that:

1. International and long distance telephone calls are made with the caller only paying local call rates. For example, your family lives in Islamabad, Pakistan but you live in Dublin, Ireland. You would like your family to be able to phone you, but the long distance rates from Pakistan are very costly. If you purchase a Pakistani DID, anyone dialing that local number in Pakistan would connect to your phone in Dublin, but they would pay only local phone rates.

2. You are able to add telephone numbers to your phone line so that you are no longer restricted to one telephone number per line. This can be useful if a virtual telephone contact point is required in more than one country.

3. Conventional telephone calls may be terminated at non-PSTN devices such as VoIP. This has particular relevance for VoIP communications, as it allows people connected to the traditional PSTN network to call people connected to VoIP networks.

Besides these basic functions of DID numbers, there are many additional uses for local numbers. For example, consider the issue of privacy. If users advertise services on a website and they wish prospective buyers to contact them without publishing their own, private telephone number, a DID virtual number could be used.

Wednesday, August 5, 2009

Configuring the 3CXPhone

This video demonstrates the simple download, installation, and configuration of the 3CX softphone for use with www.mydivert.com



3CXPhone can be downloaded at www.3cx.com

Rapid Growth for VoIP Sector

"The VoIP service sector is predicted to be generating over €16 billion in global revenues by 2010".

That is the according to the financial advisory firm Grant Thornton, which believes that the growth is likely to continue over the next few years.

Customer numbers are likely to hit 250 million across the world within the next two years as the sector benefits from smaller telecoms providers merging together or being acquired by industry leaders.

Mr Joel Driver, Managing Director of Mydivert.com, confirmed the rapid growth figures and added that "total online sales at mydivert.com were currently increasing at over 15% per month".

"Despite ecomonic gloom all around us, the VoIP sector continues to expand at a breathtaking rate", Mr Driver said.

Tuesday, August 4, 2009

Nairobi Kenya DID available

We are pleased to announce the expansion of our coverage area to include Kenya. Virtual DID numbers for Nairobi (+2542) are now available from mydivert.com.

The Nairobi virtual numbers are single channel (support only one call at a time), and cost around 8 euro per month.

Incoming DID calls can be sent to any SIP URI or IAX address, or used with the mydivert.com SIP server.

Saturday, August 1, 2009

New South African Numbers

We are pleased to announce the availability of new South African VoIP numbers on mydivert.com.

The new South African numbers are for Johannesburg (+2711), Durban (+2731), Cape Town (+2721), Pretoria / Tshwane (+2712), and South Africa VOIP numbers (+2787).

In order to purchase numbers from these series, end user documentation must be supplied to the vendor network. The end user is required to supply a scan of their passport (photo ID) and their current address.

add number video

We uploaded a new video 'Adding a Phone Number to mydivert.com' to YouTube.

This video demonstrates a user adding an incoming telephone number to their mydivert.com account.

The incoming number can be used to receive VoIP calls.

Asterisk Reboot

Our main Asterisk server in Dublin had to be rebooted this morning. The server began to experience an exceptional load spike around 10:40 am Saturday morning, and was rebooted at 10:48 am.

We apologise to users for any dropped calls or inconvienience caused.

The server is now running smoothly again and continues to be monitored by our technical team.

-- mydivert support