We are pleased to introduce our new call rates plan for Feb. 2011.
Many destinations are now cheaper than ever to call. Please check our Call Rates page for charges to all destinations.
Sunday, February 6, 2011
Wednesday, January 12, 2011
Islamabad DID back in stock
we have provisioned a small batch of 92-518 Islamabd Pakistani DID due to user requests.
The numbers are enabled with 2 incoming channels and cost €13.50 per month.
End user documentation is not required.
The numbers are enabled with 2 incoming channels and cost €13.50 per month.
End user documentation is not required.
Thursday, December 9, 2010
scheduled maintenance Sat 11th December
We at mydivert.com have been preparing for the next stage upgrade of our platform infrastructure and the completion of this work is planned for this coming weekend.
On Saturday 11th December we will be performing a scheduled upgrade on our server equipment at sip.mydivert.com starting at around 9am GMT.
This upgrade work is essential for the continued scalability of the system and to maintain the high performance required.
What is changing?
*****************
The server IP address for sip.mydivert.com will be changing from
188.40.93.13 to 78.46.43.9
The DNS for the domain sip.mydivert.com will be updated on Saturday morning as soon as the upgrade has been completed but the changes may take several hours to propergate throughout the internet.
How will this effect your account?
**********************************
No new account creations will be allowed during the upgrade work.
The user account area will be closed for up to 6 hours on Saturday morning. This means you will be unable to top-up account credit or otherwise manage your account during this period.
The automated systems of DID subscription renewals and expiry will be suspended during the upgrade. If any users have DID that are due to expire during the service outage we will maintain them within the system so that repurchase is possible.
How will this effect phone calls?
*********************************
Calls being routed via sip.mydivert.com, both inbound and outbound, will be unavailable for up to 3 hours (we estimate) from 9am GMT Saturday morning.
Inbound calls that are being sent to custom SIP URI mappings, or skype, from our mapping servers will be unaffected by this maintainence work. The mapping servers will continue to function normally.
Users with SIP equipment and telephones registering to sip.mydivert.com will experience a loss of conectivity during the upgrade. The conectivity will be restored as soon as the domain DNS change propergates to your internet service provider (2 - 6 hours usualy).
Users who require a quicker fix for SIP registration problems can replace sip.mydivert.com with the new IP address 78.46.43.9 in their device configuration.
Expected Timeline of the maintainence work on Saturday 11th December 2010
*************************************************************************
09.00 am GMT : existing sip switch backup proceedures run
09.15 am GMT : existing sip switch is shutdown - service outage begins
10.30 am GMT : restoration of backup completed and verified on new equipment
10.40 am GMT : conectivity between the accounts system and sip switch is restored
11.00 am GMT : restoration of inbound and outbound channels to the new switch
12.00 am GMT : reinstallation of smaller components and codec licenses completed
Once the conectivity between system components has been restored the user account area will then be reopened.
We ask users to have some patience on Saturday before opening support tickets. This will allow our technicians to focus on the work in hand.
Thank you for your understanding and co-operation.
On Saturday 11th December we will be performing a scheduled upgrade on our server equipment at sip.mydivert.com starting at around 9am GMT.
This upgrade work is essential for the continued scalability of the system and to maintain the high performance required.
What is changing?
*****************
The server IP address for sip.mydivert.com will be changing from
188.40.93.13 to 78.46.43.9
The DNS for the domain sip.mydivert.com will be updated on Saturday morning as soon as the upgrade has been completed but the changes may take several hours to propergate throughout the internet.
How will this effect your account?
**********************************
No new account creations will be allowed during the upgrade work.
The user account area will be closed for up to 6 hours on Saturday morning. This means you will be unable to top-up account credit or otherwise manage your account during this period.
The automated systems of DID subscription renewals and expiry will be suspended during the upgrade. If any users have DID that are due to expire during the service outage we will maintain them within the system so that repurchase is possible.
How will this effect phone calls?
*********************************
Calls being routed via sip.mydivert.com, both inbound and outbound, will be unavailable for up to 3 hours (we estimate) from 9am GMT Saturday morning.
Inbound calls that are being sent to custom SIP URI mappings, or skype, from our mapping servers will be unaffected by this maintainence work. The mapping servers will continue to function normally.
Users with SIP equipment and telephones registering to sip.mydivert.com will experience a loss of conectivity during the upgrade. The conectivity will be restored as soon as the domain DNS change propergates to your internet service provider (2 - 6 hours usualy).
Users who require a quicker fix for SIP registration problems can replace sip.mydivert.com with the new IP address 78.46.43.9 in their device configuration.
Expected Timeline of the maintainence work on Saturday 11th December 2010
*************************************************************************
09.00 am GMT : existing sip switch backup proceedures run
09.15 am GMT : existing sip switch is shutdown - service outage begins
10.30 am GMT : restoration of backup completed and verified on new equipment
10.40 am GMT : conectivity between the accounts system and sip switch is restored
11.00 am GMT : restoration of inbound and outbound channels to the new switch
12.00 am GMT : reinstallation of smaller components and codec licenses completed
Once the conectivity between system components has been restored the user account area will then be reopened.
We ask users to have some patience on Saturday before opening support tickets. This will allow our technicians to focus on the work in hand.
Thank you for your understanding and co-operation.
Tuesday, November 16, 2010
Virtual Numbers Latvia - Increased Coverage
New cities in Latvia have been added to our DID virtual number coverage.
13 new cities have been added : DOBELES, GULBENES, KRASLAVAS, KULDIGAS, LIMBAZU, LUDZAS, MADONAS, PREILU, SALDUS, TALSU, TUKUMA, VALKAS, VALMIERAS
The new Latvian DID numbers are enabled with 10 incoming channels and cost €4.50 per month.
13 new cities have been added : DOBELES, GULBENES, KRASLAVAS, KULDIGAS, LIMBAZU, LUDZAS, MADONAS, PREILU, SALDUS, TALSU, TUKUMA, VALKAS, VALMIERAS
The new Latvian DID numbers are enabled with 10 incoming channels and cost €4.50 per month.
Friday, October 29, 2010
Cheaper Pakistani DID
We are pleased to announce a price cut for all new Pakistani VoIP numbers.
Receive unlimited calls from Pakistan to either your VoIP or SIP device (ATA/IP Phone/Softphone/PBX), WiFi Mobile (Mobile with Fring), or Skype for Free.
Friends and Family in Pakistan pay a Local Call Rate to call you.
Cheaper Pakistani DID Numbers - Islamabad
Receive unlimited calls from Pakistan to either your VoIP or SIP device (ATA/IP Phone/Softphone/PBX), WiFi Mobile (Mobile with Fring), or Skype for Free.
Friends and Family in Pakistan pay a Local Call Rate to call you.
Cheaper Pakistani DID Numbers - Islamabad
Thursday, October 21, 2010
10% Wholesale Call rebates
There have been some changes to our 'wholesale' or 'reseller' calling rates plans. Wholesale discounts will now be applied automaticaly one time per week to all accounts that qualify.
To qualify for the wholesale call rebate your account group must have achieved a combined call spend of at least 20 euro in a seven day period. The account group incudes your primary account and all linked accounts that have been added.
10% of the total call spend is then credited back to the primary account as a wholesale call rebate. The model is designed to be flexible, and reward resellers as well as high volume business users.
The calculating 7 day cycle is based on 'week of year', Sunday to Monday.
To qualify for the wholesale call rebate your account group must have achieved a combined call spend of at least 20 euro in a seven day period. The account group incudes your primary account and all linked accounts that have been added.
10% of the total call spend is then credited back to the primary account as a wholesale call rebate. The model is designed to be flexible, and reward resellers as well as high volume business users.
The calculating 7 day cycle is based on 'week of year', Sunday to Monday.
Tuesday, October 12, 2010
New Call Rates - October 2010
We are pleased to introduce our new call rates plan for October 2010.
Many destinations are now cheaper than ever to call. Please check our Call Rates page for charges to all destinations.
Many destinations are now cheaper than ever to call. Please check our Call Rates page for charges to all destinations.
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