Thursday, January 21, 2010

Billing issues for new Algerian National VoIP DID

Newsflash - Algerian National VoIP +21398 are caught as Algerian mobile destinations in carrier call plans.

It has come to our attention that none of the major carriers have yet implemented new billing plans to incorporate the new Algerian Nation VoIP DID numbers.

The Algerian Nation VoIP DID with a dial code +21398 are being identified as calls to +2139 mobile networks and being charged the higher per minute rate.

This is very disapointing and does not assist with the promotion of the recently launched VoIP numbers. Mydivert.com was the first, and still one of the only, services fully backing and promoting the new DID.

We have been unable to locate a single carrier with correct billing to these numbers and have contacted our business liason managers at some of the larger carriers to bring the issue to their attention. We ourselves cannot correct billing to this destination until our carriers do likewise

We hope to post a posative update very soon.

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