Cheaper Call Rates Introduced

We are pleased to introduce our new international call rates plan offering some of the best call termination routes at the lowest possible prices. Combined with our 30 second billing cycle this is another opportunity to make huge savings on international calls.

The full call rates plan can be found here: Low Cost International Calls

Configuration for Asterisk behind NAT

Following the rollout of our new sip cluster, and the introduction of Kamailio extension state management, we would like to publish the new Asterisk configuartion required to work with mydivert.com

This configuration example assumes that your Asterisk server is on a private IP address behind NAT. If your Asterisk is behind NAT it must be setup to work behind NAT, i.e it should send it's private IP address in the contact field. This way the mydivert.com server knows that the respective peer is behind NAT and it can send back the packet properly.

To configure Asterisk with mydivert.com please make the following replacements in the sip.conf example given below:

SIPUSERNAME = Your SIP account username
SIPPASSWORD = Your SIP account password
LOCAL-IP = Your asterisk LOCAL IP address (example: 192.168.1.0/255.255.255.0)
PUBLIC-IP = Your PUBLIC IP address (example: 200.43.215.194)

The configuration for Asterisk (sip.conf) should look like this :

[general]
disallow = all
allow = g729
allow = ulaw
allow = alaw
extenip = PUBLIC-IP
localnet = LOCAL-IP
context = default
nat = yes
domain = PUBLIC-IP

register => SIPUSERNAME:SIPPASSWORD@sip1.mydivert.com/SIPUSERNAME

[sip1.mydivert.com]
fromuser = SIPUSERNAME
username = SIPUSERNAME
authuser = SIPUSERNAME
insecure = very
dtmfmode = rfc2833
dtmf = rfc2833
disallow = all
allow = g729
allow = ulaw
allow = alaw
type = peer
host = sip1.mydivert.com
qualify = yes
nat = yes
context = default
canreinvite = yes
secret = SIPPASSWORD

calls charged in 30 second intervals

In order to celebrate the roll-out of our new SIP cluster, and to thank all our customers for their understanding, we are pleased to announce the immediate introduction of a 30 second billing cycle on all outgoing calls.

All calls are now charged for the first 30 seconds and then every 30 second interval after that!

We are not aware of any other VoIP carrier offering 30 second intervals. The usual model is to charge for the first minute on connection, and then 60 second intervals after that. Our 30 second intervals offer the chance of great savings and fantastic value to our users.

More great news to follow in the coming days........

SIP Service for Nokia Mobile Devices

Everyone on the mydivert.com team has been working hard on the server migration programme over the weekend and to date it has been a fantastic success with zero errors reported. Over 30% of users have now been migrated.

One benifit of the new system that has immediatly come to light is the new Nokia compatible SIP usernames we are using. Until now Nokia devices using non English language settings have had issues with the * character that was included. The new usernames are only digits 0-9.

We have already seen around 15% of migrated accounts are now connecting with Nokia mobile devices and benifiting from cheap VoIP calls, and DID numbers, on their mobile phones.

Server Migrations Begin

The long awaited migration to our new SIP cluster began successfuly on Friday night, 2nd October 2009. So far around 10% of users have been migrated to the new systems without any reported problems.

The new systems provide for better SIP connectivity, provisioning, and audio quality besides allowing for the development of user features.

The new 64 bit cluster is built around Intel Core i7-920 Quad Core processors running Asterisk 1.6.

Malaysian DID Excellent Value

A big thank you and congratulations are in order for our Malasian contacts with the news of new DID numbers available for an amazing €2.95 per month!

Imagine having your own virtual phone line in Kuala Lumpur Malaysia. That has to be a fantastic asset for any company doing business in Asia.

Demonstrate your comitment to doing serious business in Asia with a local Malaysian phone number that rings through to your office wherever that may be located. Now that's what we call globalisation!

€2.95 a month.... are we crazy???? Maybe - but that's the deal we have. Get them while the're hot.

Multi Channel London DID

We are pleased to announce the introduction of multi channel London DID telephone numbers. The new VoIP incoming numbers have 30 channels assigned to them by default, supporting up to 30 simultaneous calls.

The allocation of additional channels is also available if 30 is not sufficient.

These multi channel London DID are ideal for call center or calling card use, and are excellent value at only 4 euro per month!

Multi Channel London DID Numbers : €4 per month with 30 channels

Additional 30 channels available at €15 per month

These multi channel DID should be requested by contacting our support team from your mydivert.com user area.