Friday, September 28, 2012

DID coverage for Liechtenstein

We are pleased to have introduced DID coverage for Liechtenstein.


Now you can have telephone numbers in Liechtenstein that can be directed to (ring-to) any phone in the world with no need for a landline. Or send calls directly to your IP phone or SIP devive/PBX.

Tuesday, August 7, 2012

SIP Server - IP Address change 11th August

We have planned the migration of our SIP server (sip.mydivert.com) to new equipment for Saturday 11th August 2012.

The upgrade is intended to optimise system and network performance in order to maintain and improve service quality.

The migration will result in a change of IP address for SIP registration and we therefore advice all users to use the hostname 'sip.mydivert.com' in their device configurations rather than an IP address.

The server migration will begin at 7am GMT on Saturday 11th August and we expect a service downtime of between 60 and 120 mins. The user account portal will be closed around 5.30 am and will be opened again as soon as system tests have been completed.

The change of IP address has been planned for 7.30am GMT on 11th August. If it is critical that your SIP device registers to the new server on 11th August before the DNS changes have propagated to your ISP you should use the new IP 109.68.162.233 in place of the hostname for 24 hours following the migration.

Saturday, January 7, 2012

Multi Channel Israel DID

Multi channel DID for Isreal have now been added to the DID coverage.

The DID are 10 channel, support T38 fax protocol and come with full QoS guarantees.

Areas available are

4 (Haifa)
9 (Hsharon)
2 (Jerusalem)
8 (Sheva)
3 (Tel Aviv)

Thursday, December 8, 2011

didnumbers.com super pop online

We have now added the first of our geographical super pop locations to the new didnumbers.com wholesale DID peering system. This is in addition to our fallback network in Germany.

The new pop, located in Belgium, benefits from a fibre, or copper, patch directly to carrier super pops for many DID zones.

USA LA follows soon...

didnumbers.com - DID peering service

Friday, November 25, 2011

New Multi Channel DID for Italy

We are pleased to add Milan and Monza geographical zone DID to our 10 channel coverage for Italy.

Wednesday, November 23, 2011

Thai National VoIP DID

The only Thai DID available are Thai VoIP national code (+66)60 and cost 8.50 euro per month.

We do not offer these publicly on the website, or portal, because when tested we found they had very poor interconnect with other Thai networks.

We were unable to place calls successfly from either AIS or One2Call mobile networks in Thailand.

However, we do have users with Thai national code DID and see they are receiving calls from (66)85 and (66)89 numbers. We are currently seeking user feedback for more specific interconnect data.

We can supply a Thai VoIP number if you wish but we can not provide any guarantees with it at this time.

Photo ID and address verification are required.

Wednesday, November 9, 2011

Wholesale DID Peering

The portal for our DID peering service didnumbers.com is now available.

This is an inbound DID peering service only.

The new wholesale DID peering service has the following features:

1) Subscriptions costs around 30% - 50% cheaper
2) Fibre link connections between our pop server and local carrier pop
3) Redundant pop server with fallover IP
4) POP calls from EU, Asia, or USA (coming very soon)
5) Greater, and more specific, choice of geographical coverage
6) User interface and billing designed for peering users.
7) DID channel expansion will be possible

The service is business-to-business only and customers within the EU must have a valid VAT number.

It will be possible to migrate DID from mydivert.com to didnumbers.com and have pricing adjusted.

If you are interested in an account at didnumbers.com the following information is required:

Contact Name
Company
Street Address
City
Sate / Region
Postcode / ZIP
Country
Email
Telephone
VAT/Company Reg. number

Contact sales[@]didnumbers.com for info.

Friday, November 4, 2011

New New Zealand DID

We have extended our DID coverage in New Zealand.

In addition to the Auckland and Wellington regions, we now offer 18 additional area codes among which New Plymout, Hamilton, Christchurch and Dunedin.

National Coverage for Romania DID

We are pleased to have introduced national coverage for Romainian Zone DID Numbers.

All the new coverage, and prices, for Romanian DID Virtual Numbers can be found here.

Now you can have telephone numbers in Romainia that can be directed to (ring-to) any phone in the world with no need for a landline. Our easy-to-use call forwarding service will deliver your calls to any telephone in the world at very low call rates.

Monday, October 10, 2011

Vietnam Expanded Coverage

We are pleased to have added increased DID coverage for VIETNAM.

As from today, DID inbound services are available for Vietnam from the following area's:

• Dong Nai
• Ha Noi
• Ho Chi Minh

Additional area codes will be added over the next weeks.

The DID are supplied from a local carrier with QoS guarantees and each DID is enabled with 10 inbound channels.

see Vietnam Expanded DID Number Coverage

Tuesday, August 16, 2011

Kuala Lumpur DID back in Stock

We are pleased to have provisioned a new virgin series of Malaysian Kuala Lumpur DID.

You can buy your Malaysia Kuala Lumpur Virtual Number and have your calls forwarded to any other phone number, a mydivert.com sip account, or directed to another sip account, worldwide. DID calls can also be peered directly to your own pbx or asterisk server or PBX if you are using this type of equipment. SIP and IAX2 protocols are supported.

Malaysian Kuala Lumpur DID are enabled with 2 incoming channels and cost €7.95 per month.

Friday, August 5, 2011

Jakarta Indonesia Virtual DID Numbers

We are pleased to have secured a new DID numbering range for Jakarta Indonesia.

For the first time you are now able to purchase an incoming Indonesian DID telephone number which has been ported to VoIP.

The new +62-21 series numbers are enabled with 2 incoming channels and cost 16.00 euro per month.

Photo ID and end user address are required.

Indonesian virtual DID Numbers : (+62) 21 Jakarta 16.00 Euro / month

Tuesday, July 19, 2011

Virtual Numbers Istanbul Turkey

We are pleased to have secured a new Turkish numbering range for Istanbul.

The new 90-212 series numbers are enabled with 2 incoming channels and cost 16.50 euro per month.

At this time the incoming caller ID number is not passed with calls but we hope this restriction will soon be lifted.

Tuesday, June 28, 2011

National DID Coverage for Australia

We are pleased to introduce expanded national DID number coverage for Australia.

The new Australian virtual numbers are all enabled with 10 incoming channels by default and support t.38 fax protocol.

Australian DID are priced at 5.40 euro per month.

Friday, June 10, 2011

mydivert.com customer testimonial

Customer Testimonial from Nabu Media Ltd, a media company based in Dublin Ireland

Hi there,

Just to let you know, lousy Skype quality in recent weeks drove me to look for an alternative. A happy 'calls-in' customer with you for many months already I decided today to configure MyDivert for SIP 'calls out'. Your guide page and SIP phone recommendations as well as the well designed account UI made the whole thing easy.

Audio quality seems better than Skype. Rates are good. Well done.

If you ever need a 'happy customer' testimonial I'd be glad to oblige.

Best regards,
David Cogan

Nabu Media Ltd


Thank you David for your email and feedback.

Sunday, June 5, 2011

New Call Rates - June 2011

We are pleased to introduce our new call rates plan for June 2011.

Many destinations are now cheaper than ever to call. Please check our Call Rates page for charges to all destinations.

Tuesday, May 3, 2011

Spanish National code 518 available

New virtual numbers in Spain. Non geographic numbers for nomadic voice services are now available (prefix 518).

The National code (+34) 518 is available for €7.00 per month and enabled with 10 incoming channels per DID

New VoIP numbers in Finland

National DID numbers are now available for Finland code (+358)75.

The Finland National code virtual numbers are priced at €4.50 per month and are enabled with 10 channels per DID (10 simultaneous incoming calls)

Monday, April 11, 2011

Language Packs added

We have added the following language packs to the system sounds library:

German
Dutch
Danish
Australian English
Romanian

These are in addition to French, Spanish, and English (default).

The phone language can be set for each sip extension via User Information to set the sound language for default voicemail greetings etc.

Costa Rica DID Numbers

VoIP enabled DID numbers for Costa Rica are now available via mydivert.com

The National code (+506-4) Costa Rican DID numbers include 2 incoming channels, allowing for 2 simultaneous incoming calls, and cost €6.50 per month.

All Costa Rica virtual numbers require a scan of the end users Photo ID and proof of address to purchase.