We have planned the migration of our SIP server (sip.mydivert.com) to new equipment for Saturday 11th August 2012.
The upgrade is intended to optimise system and network performance in order to maintain and improve service quality.
The migration will result in a change of IP address for SIP registration and we therefore advice all users to use the hostname 'sip.mydivert.com' in their device configurations rather than an IP address.
The server migration will begin at 7am GMT on Saturday 11th August and we expect a service downtime of between 60 and 120 mins. The user account portal will be closed around 5.30 am and will be opened again as soon as system tests have been completed.
The change of IP address has been planned for 7.30am GMT on 11th August. If it is critical that your SIP device registers to the new server on 11th August before the DNS changes have propagated to your ISP you should use the new IP 109.68.162.233 in place of the hostname for 24 hours following the migration.
Tuesday, August 7, 2012
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