Sunday, January 24, 2010

Reduced Support for 36 hours

We would like to inform all users that we will be operating a reduced support desk service for approx. 36 hours, from 2.00pm GMT Sunday 24th Jan. 2010.

Normal support desk services will be resumed around 2.00am GMT Tuesday 26th Jan. 2010.

We thank all users for their patience, and understanding, regarding delays in response to any support queries submitted during this period.

Thursday, January 21, 2010

Billing issues for new Algerian National VoIP DID

Newsflash - Algerian National VoIP +21398 are caught as Algerian mobile destinations in carrier call plans.

It has come to our attention that none of the major carriers have yet implemented new billing plans to incorporate the new Algerian Nation VoIP DID numbers.

The Algerian Nation VoIP DID with a dial code +21398 are being identified as calls to +2139 mobile networks and being charged the higher per minute rate.

This is very disapointing and does not assist with the promotion of the recently launched VoIP numbers. Mydivert.com was the first, and still one of the only, services fully backing and promoting the new DID.

We have been unable to locate a single carrier with correct billing to these numbers and have contacted our business liason managers at some of the larger carriers to bring the issue to their attention. We ourselves cannot correct billing to this destination until our carriers do likewise

We hope to post a posative update very soon.

Tuesday, January 19, 2010

New Carrier to Irish Mobiles

We have switched carrier to all Irish mobile destinations (+3538). This follows a prolonged period of bad routes experienced by users to these mobile networks.

The switch to a new carrier has forced us to increase the call rate to Irish mobile destinations. Calls are charged in 30 second intervals.

We regret the increase in call costs and hope the improved service to these networks will justify the change.

Tuesday, January 12, 2010

Free International Calls

Did you already know that free international calls are available to all users of mydivert.com?

You can phone your friends, family, or business contacts anywhere in the world - Free of charge, for as long as you want.

Simply open an account at www.mydivert.com and then request our support desk to add a free linked account for you. This will give you 2 SIP extensions on our system to which you can register VoIP telephones, softphones, or mobile voip applications.

To call your linked acount telephone simply dial the extension number for Free Unlimited calls. The two extension telephones can be located in any countries where VoIP is enabled.

No incoming DID numbers are required.
No charged outgoing calls are required.
No setup fee.
Free access to our support team.

We're convinced that once you see our fantastic call rates to all other destinations, and unrivalled DID coverage, you will soon start using our paid services also.

Additional linked account extensions can be added for users who take advantage of at least some of our paid services.

Bangkok VoIP Numbers Special Offer

We are pleased to announce that we can now offer our customers DID numbers from Thailand Bangkok for under €10 per month!

Bangkok VoIP DID Numbers €9.95 per month

Free Incoming SIP calls
Unlimited incoming minutes
2 Channel DID

Please contact sales@mydivert.com, or submit a purchase request via your account, while stocks last.

Thursday, January 7, 2010

Thailand Vietnam and Malaysia Price cut

Monthly charges for VoIP DID telephone numbers from Thailand, Vietnam, and Malaysia have been cut with immediate effect for a promotional South East Asia Sale. Take advantage of cheaper prices while stocks last and before monthly charges return to normal levels.

Special Offers for South East Asia

Thailand : Bangkok (+662) - €12.50 per month

Vietnam : Ho Chi Minh City (+848) - €12.50 per month

Malaysia : Kuala Lumpur (+603) - €4.80 per month

All DID are two channel. A SIP peering service is available by request.

Tuesday, January 5, 2010

Cheap Moscow VoIP DID numbers

Do you need a telephone number for a virtual office in Moscow?

Establishing your virtual office, and VoIP telephone line, in Moscow Russia is now cheaper than ever at mydivert.com

We are now able to offer incoming VoIP DID numbers for Moscow at an amazing €14 per month with no set-up charges and unlimited incoming minutes for sip/voip calls.

Russia +(7) : Area Code (499) Moscow - €14 per month !!!!!!

These are almost certainly the best value Moscow DID available anywhere on the internet (if not please let us know!).

The DID are 2 channel - supporting 2 simultaneous calls. Default codec is G711u.

Use with a voip telephone or sip device, softphone, pbx, or asterisk server. A sip trunking service is also supported.

Sunday, January 3, 2010

Wholesale call termination rates

We are pleased to introduce a wholesale call termination plan for 2010. The new billing plan which offers a saving of 10.5% on all call charges is being offered by invitation to selected mydivert.com users.

The requirement to qualify is an account call spend exceeding 100 euro per month.

We wish all mydivert.com users a happy new year.