Sub Accounts Introduced

Following requests for the following feature development, we are pleased to announce the introduction of a sub-account system for mydivert.com users.

The modification allows for the linking of seperate user accounts and sip extensions via one login ID. We hope to extend the system shortly to introduce DID portability which will allow for the transfer of DID numbers between linked accounts.

Toll Free Call Termination Available

We are pleased to announce the introduction of free calling routes to US and UK Toll Free numbers. The new routes allow calling, and forwarding international incoming numbers to, these Toll Free destinations without charge.

United Kingdom 44800 - Free of charge
United States 1800 - Free of charge
United States 1877 - Free of charge
United States 1888 - Free of charge

Greek VoIP Numbers Available

We are pleased to announce the reintroduction of Greek DID virtual numbers on mydivert.com.

Coverage at the moment is restricted to Athens (+30)211 & Thessaloniki (+30)231

Greek DID cost €14 per month with unlimited free incoming calls.

Photo ID and proof of a local Greek address are required to purchase these geographical numbers.

All DID telephone numbers purchased at MyDivert.com can be used with your own SIP provider, PBX equipment, or the mydivert.com SIP account. SIP trunking is also available for pbx users.

Luxembourg Virtual DID Numbers

Luxembourg VoIP DID Numbers are now available from mydivert.com. The new DID numbers are single channel and from the series 352-2030xxxx. Ideal for a virtual presence, or contact point in Luxembourg.

Cost €10 per month. No setup charges. Single channel. No Minimum subscription. Unlimited free incoming calls included.

Algerian Virtual VoIP Numbers

We are pleased to announce the introduction of virtual DID coverage in Algeria. At the moment we only have DID numbers for Baraki, one of the main cities. The numbers cost €16 per month with unlimited single channel incoming calls.

South Korea VoIP/National DID Numbers

We have today been informed by our Soth Korean vendors that in future only 82-70 VoIP/National DID numbers will be available. These numbers use the dialing code 82-70 which has been assigned for VoIP use in South Korea, and can only be dialed from within Korea.

Due to regulatory enforcement the extisting 82-2 Korean DID in use by mydivert.com will now be replaced by the 82-70 series.

Service Disruption Notification - Pakistan Numbers

All Pakistani DID numbers purchased at mydivert.com are currently out of service. This service outage is due to some internal issues in Pakistan and is beyond our control.

We have been informed today that there is a good likelyhood that the DID will return to service - but this may take up to 1 month. No reasonable explanation for this time delay is offered by the Pakistani vendor network.

The vendor has though agreed to credit any further subscription renewals for these numbers until service is resumed.

We therefore extend this offer to our users.

All Pakistani DID in users accounts will continue to be automaticaly renewed without charge

Users can theerfore retain their numbers without expense until the sittuation is resolved or becomes clearer.

Any user who wishes to delete a faulty Pakistani number should open a support ticket with the request. The number will then be removed and any overpaid subscriptions corrected.

For out part, we appologise sincerely to all users who have lost the use of their phone numbers and we hope normal service will be resumed as soon as possible.

French DID service disruption

We have been experiencing a service outage from one French network that has resulted in some French DID being unreachable. The network seem to be involved in a business or financial dispute beyond our control. For our part, we do appologise to any users experiencing inconvienience due to this outage.

French DID are available from an alternate network if purchased with the correct end user documentation; a scan of the end users passport and proof of a local address.

Example: Paris 20 channel DID available for €2.95 per month

Any users who would like to replace a French DID that is out of service should open a support ticket from with their account and one of our staff will be happy to assist.

SIP Trunking for PBX

Mydivert.com today announces the introduction of a SIP Trunking service available to all users.

SIP trunking means that we can send SIP call invites in the form DID@IP:port instead of EXTENSION@IP:port. This is especialy useful for users with multiple DID in their account and using Asterisk or PBX systems to route calls. The SIP trunk invite will enable the pbx to easily determine from which DID number an incoming calls has originated.

The sip trunk can be enabled via a support request and we hope to add a 'toggle' feature to the user account area soon.

what a great day ! - mydivert.com team