We made a short video demonstration for using the popular softphone X-Lite with mydivert.com
Okay, so we realise we are no video experts at the moment... but give it time and Josh will get better, and we'll be adding more videos in the near future.
x-lite is available to download free of charge at counterpath.com
Friday, July 31, 2009
Tuesday, July 28, 2009
VoIP Internet Speed Test
The most significant factor that affects VoIP call quality is the speed of the internet connection used for making and receiving phone calls. The overall quality and reliability of your VOIP communications are completely reliant upon the quality, reliability and speed of the Internet connection that it uses.
The internet speed (or bandwidth) in both UP and DOWN directions is important. A minimum bandwidth of 256 kpbs is recomended for clear VoIP calls.
If your available upload and download speeds are above 128kbps and you don't have other applications or computers using up your bandwidth, your connection should support a single VoIP line.
Take the Mydivert.com Internet Speed Test for VoIP and test the connection speed between your PC and our server. For best results, don't use any other programs which access the Internet while the test is running.
The internet speed (or bandwidth) in both UP and DOWN directions is important. A minimum bandwidth of 256 kpbs is recomended for clear VoIP calls.
If your available upload and download speeds are above 128kbps and you don't have other applications or computers using up your bandwidth, your connection should support a single VoIP line.
Take the Mydivert.com Internet Speed Test for VoIP and test the connection speed between your PC and our server. For best results, don't use any other programs which access the Internet while the test is running.
Monday, July 27, 2009
What is Voice Phishing
Voice Phishing, also known as Vishing is the criminal use of telephone communications, most often using features facilitated by Voice over IP (VoIP), to gain access to private personal and financial information. While scams such as Email Phishing have been around for some time, Voice Phishing exploits the public's trust in landline telephone services, which have traditionally terminated in physical locations which are known to the telephone company, and associated with a bill-payer.
VoIP technology, when abused, can make features of caller ID spoofing and caller anonymity for criminal purposes available. Voice Phishing is typically used to steal credit card numbers or other information used in identity theft schemes from individuals.
The proliferation of Voice Phishing, or Vishing, is a threat to the general public and businesses in the VoIP telephony sector. In our opinion it should be the responsibility of VoIP carriers to know who is using their services. For this reason mydivert.com strive to demonstrate due dilligence in this regard. Anyone opening or using an account at mydivert.com may be requested to supply a scan of photo ID or otherwise verify their identity.
One reason that we choose to use the PayPal system to accept payments is that this seperates us from the users credit card information. Mydivert.com users can send personal identification documents to us knowing that these are not held together with their credit card information.
It should be understood by anyone using mydivert.com that although the technology provides flexability, and fantastic communication opportunites, it should not be seen as an anonymous service. At any time, a law enforcement agency may contact us requesting the user information for a purchased phone number, and we may be obliged to forward these details. This policy is intended to protect the interests of the general public, mydivert.com users, and the VoIP business model.
VoIP technology, when abused, can make features of caller ID spoofing and caller anonymity for criminal purposes available. Voice Phishing is typically used to steal credit card numbers or other information used in identity theft schemes from individuals.
The proliferation of Voice Phishing, or Vishing, is a threat to the general public and businesses in the VoIP telephony sector. In our opinion it should be the responsibility of VoIP carriers to know who is using their services. For this reason mydivert.com strive to demonstrate due dilligence in this regard. Anyone opening or using an account at mydivert.com may be requested to supply a scan of photo ID or otherwise verify their identity.
One reason that we choose to use the PayPal system to accept payments is that this seperates us from the users credit card information. Mydivert.com users can send personal identification documents to us knowing that these are not held together with their credit card information.
It should be understood by anyone using mydivert.com that although the technology provides flexability, and fantastic communication opportunites, it should not be seen as an anonymous service. At any time, a law enforcement agency may contact us requesting the user information for a purchased phone number, and we may be obliged to forward these details. This policy is intended to protect the interests of the general public, mydivert.com users, and the VoIP business model.
Friday, July 24, 2009
Hong Kong Virtual Presence
What recession?? - Hong Kong is booming!
The implementation of a Free Trade and Low Tax business environment has led to huge growth in this major business city. Now you can also have a local presence with a local Hong Kong phone nuber for your business.
A Hong Kong Virtual Number provides you with a local telephone contact point in Hong Kong for your customers without the need to actually be there. Calls can be received on a VoIP telephone or forwarded to any telephone number in the world.
To setup your Hong Kong local presence requires virtualy no capital outlay. No staff costs, and No legal complications. Simple create an account with mydivert.com to apply for a Hong Kong number.
A Virtual Presence in Hong Kong is great news for those who require an office identity but do not have the budget for a physical office in the city. A fantastic opportunity for new business start-ups who wish to test a new market and cannot yet justify the cost of setting up a permanent office.
Many of our customers are individuals that work from home but require a city identity - or a telephone presence in a major city. With the call forwarding options available the virtual number can be useful by anyone who often travels but needs to be contactable on a local telephone numbers.
In order to purchase a virtual VoIP number for Hong Kong the end user must supply a scan of their passport or national identity card. This is a requirement of the Hong Kong Telcom Regulator.
The implementation of a Free Trade and Low Tax business environment has led to huge growth in this major business city. Now you can also have a local presence with a local Hong Kong phone nuber for your business.
A Hong Kong Virtual Number provides you with a local telephone contact point in Hong Kong for your customers without the need to actually be there. Calls can be received on a VoIP telephone or forwarded to any telephone number in the world.
To setup your Hong Kong local presence requires virtualy no capital outlay. No staff costs, and No legal complications. Simple create an account with mydivert.com to apply for a Hong Kong number.
A Virtual Presence in Hong Kong is great news for those who require an office identity but do not have the budget for a physical office in the city. A fantastic opportunity for new business start-ups who wish to test a new market and cannot yet justify the cost of setting up a permanent office.
Many of our customers are individuals that work from home but require a city identity - or a telephone presence in a major city. With the call forwarding options available the virtual number can be useful by anyone who often travels but needs to be contactable on a local telephone numbers.
In order to purchase a virtual VoIP number for Hong Kong the end user must supply a scan of their passport or national identity card. This is a requirement of the Hong Kong Telcom Regulator.
Tuesday, July 21, 2009
DID coverage extended to Iceland
We are pleased to announce the introduction of Icelandic DID virtual numbers for immediate purchase at mydivert.com
The Icelandic numbers are from the +354 497 xxxx range and include 5 channels for simultaneous VoIP calls.
Incoming calls call be received through the sip channel with your mydivert.com account, or peered using SIP or IAX protocols to your own pbx or VoIP carrier.
The new virtual numbers from Iceland cost 8 euro per month with unlimited Free incoming call minutes.
The Icelandic numbers are from the +354 497 xxxx range and include 5 channels for simultaneous VoIP calls.
Incoming calls call be received through the sip channel with your mydivert.com account, or peered using SIP or IAX protocols to your own pbx or VoIP carrier.
The new virtual numbers from Iceland cost 8 euro per month with unlimited Free incoming call minutes.
Setting up a Virtual Office
How to Set Up a Virtual Office and Local Geographical Presence
What is a Virtual Office?
Anyone who works from a remote location with a computer, telephone, email, or any other electronic means to perform their job and to communicate with their place of employment, is working in a virtual office. An employee may use a company telephone extension and email to communicate with customers and business associates, but they are not physically located in the company building. This ability to be away from ones company desk but continue to work in the usual manner gave rise to the terms 'telecommuting' and 'virtual office'.
The development of low cost telephone services and VoIP have extended this concept to include establishing a local telephone presence in countries around the world. This has become known as establishing a 'virtual presence'. With the trend towards globalisation the need for businesses to establish a telephone contact point in countries around the world has increased. Today businesses need to be easily contactable by telephone wherever their customers are located.
A virtual office now can be a telephone service that receives and routes telephone calls on behalf of a business - perhaps to another virtual office located in another country. The virtual presence is a means of receiving and passing on calls to a remote location while providing the customer with a local contact telephone number. The prime objective is to assure that customer contact is captured and followed up by whomever the call is relevant or important to. The business that has the virtual presence may not have fixed office premises or employ any staff in the same country as their customers.
In the past virtual telephone services were provided by a business center which would offer an answering and messaging service. Now, with Direct Inward Dialing (DID) telephone numbers which are peered to VoIP, any business can establish a local presence and open their own virtual offices around the world.
How to Set Up a Virtual Presence
In order to establish your virtual presence you will need a Direct Inward Dialing (DID) telephone number for the desired country. DID for VoIP use are still not available for every country, and all area codes, in the world although the coverage is increasing every day. DID numbers for most of the major business cities of the world are available, and an internet search will soon through up a list of providers.
The incoming telephone calls can either be forwarded to another number, messaging system, or VoIP telephone device. The PBX (private branch exchange) which routes the calls may be provided by a VoIP carrier, some other web based service, or could be software running on the end users own computer.
Things to Consider when Setting Up a Virtual Presence
DID and VoIP technologies work very well together when everything is configured correctly. As most DID/VoIP calls rely on more than one server or carrier working together, discrepancies in configurations can result in unstable communication. Common problems include, one way audio, loss of DTMF tones, echo distortion, and dropped calls. These problems generally arise from incompatible codec translations, or other restrictions affecting one or more of the services being used.
If you are planning to use a VoIP carrier it is important to check that an incoming call from your DID is going to be received. You may need to determine the originating IP address for your incoming DID calls and check that calls from this IP are accepted by your carrier. If you are using an Asterisk server, or some other pbx, you may need to add this IP address to the configuration (as an IP authenticated peer).
Check that your DID provider is supplying free, or very low cost, incoming call minutes. A DID with unlimited free incoming minutes, or at least 5000 minutes per month, would be considered reasonable in todays market. Do your research and check the per minute charges if you do exceed the monthly limit.
Check that your DID, VoIP carrier, and PBX are using compatible codecs.
The G711 codec is the most basic, and widely used, telecommunication audio codec. The G711 codec commonly ensures the most reliable transmission of DTMF tones (required for 'ring tones' and IVR answering systems), but does not use audio compression (causing distortion where internet bandwidth is restricted).
The G729 codec is also very widely used and produces excellent results for both DTMF and audio quality. However, with the G729 codec a licence is required by the PBX administrator if any transcoding is required.
It has been known for service providers to have an inadequate licence for the G729, restricted to a fixed number of simultaneous transcoded calls. In this circumstance users could experience loss of audio at times of high server usage. If all parties involved in the call route have G729 available then no transcoding is required and the calls will pass straight through.
The use of codecs will be negotiated between the servers involved in relaying your incoming call. The exact codec used will be determined by the codecs available on each server, and the preferred codec order list. Sometimes it may be necessary to experiment with calls to find the optimum configuration.
An Example Configuration & Quck Start Guide
Mr Bloggs is based in Colchester, a medium sized town in the United Kingdom. He runs a small, but growing, company that recruits specialist staff for the avaitaion industry.
While Mr Bloggs has been able to establish the company based on his previous years of experience in the aviation industry, the Colchester telephone number on his headed paper and website is now a restriction. Mr Bloggs feels that some of the bigger players in London don't bother to call his out-of-town telephone number, and the French contacts he met a last years trade show only call occasionaly for a few minutes.
Mr Bloggs decides the answer is to take his company international, opening virtual offices in both London and Paris. While he's at it he decides to open an American office in New York. This huge international expansion is estimated to require a capital investment of around 50 Euro (yes - 50 euro, or roughly $US 75).
As Mr Bloggs wants to answer his calls personaly when at his desk, he decides to use a hardware VoIP telephone. He had thought of using a softphone on his computer, but the loss of audio quality and connection delay persuaded him to invest in a simple hardware device. Mr Bloggs bought a Lynksys ATA telephone adaptor from ebay - it cost him 30 Euro and took 5 days to arrive. With this small adaptor plugged into his broadband modem, Mr Bloggs is able to use any old PSTN telephone to make and receive VoIP calls. There are many many VoIP telephones and adaptors. Mr Bloggs decides that the Lynksys ATA is simple to set up, cheap, and reliable, which is good enough for him.
In order to purchase his DID numbers Mr Bloggs checked out several providers, comparing their coverage, charges, and the number if incoming minutes available with each DID. He settles for the retail service at www.mydivert.com which meets his requirements. After opening an account Mr Bloggs is able to login to purchase his DID.
He purchases a London telephone number, and a New York number for €2.95 each. The French telephone number for Paris cannot be bought instantly because he has to email a scan of his photo-ID.
While this is a slight annoyance, Mr Bloggs appreciates that mydivert.com comply with the requirements of telecom regulators in each individual country, so sends a scan of his passport. He is okay with this because the Mydivert.com office do not retain a copy of his scanned photo ID. They submit it with the application for the virtual number and then delete it from their own records. The French number is allocated to his account within 4 hours.
The total account credit spent at mydivet.com is now €8.85.
Mr Bloggs follows the simple setup guide for his Lynksys adaptor, using the information he has for his sip account at mydivert.com, and is receiving calls on his London, Paris, and New York telephone numbers within minutes.
The bigger players in London see the new London telephone number at the top of Mr Bloggs website and don't hesitate to call when they are looking to recruit avaitaion staff.
The French contacts asked Mr Bloggs about his fancy Paris telephone number, and where the office was located. Mr Bloggs explained to them about the virtual presence, and how he was keen to open up the potential for his business in France. Impressed with his commitment and forward thinking approach, they and some of their contacts have started calling on a regular basis to discuss taking their businesses forward together. They even offered to provide some French language lessons - but even Mr Bloggs has his limit (for the time being!).
Mr Bloggs is off to a trade show in Florida next month and already has his business cards printed with his New York number.
If you, or anyone you know, is interested in finding out more about VoIP and DID telephone numbers, please feel free to contact the author at josh[at]mydivert.com
What is a Virtual Office?
Anyone who works from a remote location with a computer, telephone, email, or any other electronic means to perform their job and to communicate with their place of employment, is working in a virtual office. An employee may use a company telephone extension and email to communicate with customers and business associates, but they are not physically located in the company building. This ability to be away from ones company desk but continue to work in the usual manner gave rise to the terms 'telecommuting' and 'virtual office'.
The development of low cost telephone services and VoIP have extended this concept to include establishing a local telephone presence in countries around the world. This has become known as establishing a 'virtual presence'. With the trend towards globalisation the need for businesses to establish a telephone contact point in countries around the world has increased. Today businesses need to be easily contactable by telephone wherever their customers are located.
A virtual office now can be a telephone service that receives and routes telephone calls on behalf of a business - perhaps to another virtual office located in another country. The virtual presence is a means of receiving and passing on calls to a remote location while providing the customer with a local contact telephone number. The prime objective is to assure that customer contact is captured and followed up by whomever the call is relevant or important to. The business that has the virtual presence may not have fixed office premises or employ any staff in the same country as their customers.
In the past virtual telephone services were provided by a business center which would offer an answering and messaging service. Now, with Direct Inward Dialing (DID) telephone numbers which are peered to VoIP, any business can establish a local presence and open their own virtual offices around the world.
How to Set Up a Virtual Presence
In order to establish your virtual presence you will need a Direct Inward Dialing (DID) telephone number for the desired country. DID for VoIP use are still not available for every country, and all area codes, in the world although the coverage is increasing every day. DID numbers for most of the major business cities of the world are available, and an internet search will soon through up a list of providers.
The incoming telephone calls can either be forwarded to another number, messaging system, or VoIP telephone device. The PBX (private branch exchange) which routes the calls may be provided by a VoIP carrier, some other web based service, or could be software running on the end users own computer.
Things to Consider when Setting Up a Virtual Presence
DID and VoIP technologies work very well together when everything is configured correctly. As most DID/VoIP calls rely on more than one server or carrier working together, discrepancies in configurations can result in unstable communication. Common problems include, one way audio, loss of DTMF tones, echo distortion, and dropped calls. These problems generally arise from incompatible codec translations, or other restrictions affecting one or more of the services being used.
If you are planning to use a VoIP carrier it is important to check that an incoming call from your DID is going to be received. You may need to determine the originating IP address for your incoming DID calls and check that calls from this IP are accepted by your carrier. If you are using an Asterisk server, or some other pbx, you may need to add this IP address to the configuration (as an IP authenticated peer).
Check that your DID provider is supplying free, or very low cost, incoming call minutes. A DID with unlimited free incoming minutes, or at least 5000 minutes per month, would be considered reasonable in todays market. Do your research and check the per minute charges if you do exceed the monthly limit.
Check that your DID, VoIP carrier, and PBX are using compatible codecs.
The G711 codec is the most basic, and widely used, telecommunication audio codec. The G711 codec commonly ensures the most reliable transmission of DTMF tones (required for 'ring tones' and IVR answering systems), but does not use audio compression (causing distortion where internet bandwidth is restricted).
The G729 codec is also very widely used and produces excellent results for both DTMF and audio quality. However, with the G729 codec a licence is required by the PBX administrator if any transcoding is required.
It has been known for service providers to have an inadequate licence for the G729, restricted to a fixed number of simultaneous transcoded calls. In this circumstance users could experience loss of audio at times of high server usage. If all parties involved in the call route have G729 available then no transcoding is required and the calls will pass straight through.
The use of codecs will be negotiated between the servers involved in relaying your incoming call. The exact codec used will be determined by the codecs available on each server, and the preferred codec order list. Sometimes it may be necessary to experiment with calls to find the optimum configuration.
An Example Configuration & Quck Start Guide
Mr Bloggs is based in Colchester, a medium sized town in the United Kingdom. He runs a small, but growing, company that recruits specialist staff for the avaitaion industry.
While Mr Bloggs has been able to establish the company based on his previous years of experience in the aviation industry, the Colchester telephone number on his headed paper and website is now a restriction. Mr Bloggs feels that some of the bigger players in London don't bother to call his out-of-town telephone number, and the French contacts he met a last years trade show only call occasionaly for a few minutes.
Mr Bloggs decides the answer is to take his company international, opening virtual offices in both London and Paris. While he's at it he decides to open an American office in New York. This huge international expansion is estimated to require a capital investment of around 50 Euro (yes - 50 euro, or roughly $US 75).
As Mr Bloggs wants to answer his calls personaly when at his desk, he decides to use a hardware VoIP telephone. He had thought of using a softphone on his computer, but the loss of audio quality and connection delay persuaded him to invest in a simple hardware device. Mr Bloggs bought a Lynksys ATA telephone adaptor from ebay - it cost him 30 Euro and took 5 days to arrive. With this small adaptor plugged into his broadband modem, Mr Bloggs is able to use any old PSTN telephone to make and receive VoIP calls. There are many many VoIP telephones and adaptors. Mr Bloggs decides that the Lynksys ATA is simple to set up, cheap, and reliable, which is good enough for him.
In order to purchase his DID numbers Mr Bloggs checked out several providers, comparing their coverage, charges, and the number if incoming minutes available with each DID. He settles for the retail service at www.mydivert.com which meets his requirements. After opening an account Mr Bloggs is able to login to purchase his DID.
He purchases a London telephone number, and a New York number for €2.95 each. The French telephone number for Paris cannot be bought instantly because he has to email a scan of his photo-ID.
While this is a slight annoyance, Mr Bloggs appreciates that mydivert.com comply with the requirements of telecom regulators in each individual country, so sends a scan of his passport. He is okay with this because the Mydivert.com office do not retain a copy of his scanned photo ID. They submit it with the application for the virtual number and then delete it from their own records. The French number is allocated to his account within 4 hours.
The total account credit spent at mydivet.com is now €8.85.
Mr Bloggs follows the simple setup guide for his Lynksys adaptor, using the information he has for his sip account at mydivert.com, and is receiving calls on his London, Paris, and New York telephone numbers within minutes.
The bigger players in London see the new London telephone number at the top of Mr Bloggs website and don't hesitate to call when they are looking to recruit avaitaion staff.
The French contacts asked Mr Bloggs about his fancy Paris telephone number, and where the office was located. Mr Bloggs explained to them about the virtual presence, and how he was keen to open up the potential for his business in France. Impressed with his commitment and forward thinking approach, they and some of their contacts have started calling on a regular basis to discuss taking their businesses forward together. They even offered to provide some French language lessons - but even Mr Bloggs has his limit (for the time being!).
Mr Bloggs is off to a trade show in Florida next month and already has his business cards printed with his New York number.
If you, or anyone you know, is interested in finding out more about VoIP and DID telephone numbers, please feel free to contact the author at josh[at]mydivert.com
Wednesday, July 15, 2009
Columbian DID Numbers
We are pleased to announce the extension of our coverage area to include Columbia.
Columbian DID virtual numbers are now available for purchase from the following cites:
Cali, Buga, Palmira, Cartago, and Buenaventura
The new virtual numbers are available from €12 per month with unlimited free incoming minutes.
For further information regarding coverage availability and prices please see here, Columbian virtual DID numbers
Columbian DID virtual numbers are now available for purchase from the following cites:
Cali, Buga, Palmira, Cartago, and Buenaventura
The new virtual numbers are available from €12 per month with unlimited free incoming minutes.
For further information regarding coverage availability and prices please see here, Columbian virtual DID numbers
Jordan Amman DID available
We are pleased to announce the introduction of Jordanian (+962) DID numbers to our range of available countries. Numbers for Greater Amman (area code 6) are now available for immediate purchase.
Jordan - Greater Amman
Number series : 962 - 625
€14 Monthly
Unlimited Free incoming minutes
1 channel
Further information will be added to our website very soon. In the meantime, please contact sales[at]mydivert.com
Jordan - Greater Amman
Number series : 962 - 625
€14 Monthly
Unlimited Free incoming minutes
1 channel
Further information will be added to our website very soon. In the meantime, please contact sales[at]mydivert.com
Tuesday, July 14, 2009
International VOIP Calls
How To Make International VOIP Calls
Voice over Internet Protocol, sometimes referred to as Internet telephony is advancing everyday. It is now estimated that there are over 12 million VoIP users in the USA alone! This is because VoIP enables people to make international calls using their computers and broadband connections at a fraction of the cost compared to traditional PSTN telephone lines.
Making a VoIP call is very easy. All you need is a normal telephone and use it together with a VoIP adaptor (ATA). The person receiving the call cannot tell whether you are using a traditional PSTN, or a VoIP, telephone to make the VoIP call.
For you to get connected, you need to have a Broadband Internet connection. You do not necessarily need to have a computer. An ATA adapter connects the broadband modem directly to your normal phone enabling VoIP calls to be placed or received. You can then make VoIP calls to any number in the world.
Mydivert.com provides a service offering low cost VoIP international calls. All you need is an Internet connection to use our VoIP International service for outgoing calls. Another alternative to a hardware ATA device is to use a dialer, or softphone, on your PC together with a headset, or speakers and microphone.
VOIP calls can then be placed worlwide or at very low call rates.
If you purchase an incoming DID number to use with our service, you can than also receive your calls directly through your internet connection, or have the incoming calls forwarded to your landline or mobile phone.
For further information regarding our range of services please see our website, or contact sales[at]mydivert.com
Voice over Internet Protocol, sometimes referred to as Internet telephony is advancing everyday. It is now estimated that there are over 12 million VoIP users in the USA alone! This is because VoIP enables people to make international calls using their computers and broadband connections at a fraction of the cost compared to traditional PSTN telephone lines.
Making a VoIP call is very easy. All you need is a normal telephone and use it together with a VoIP adaptor (ATA). The person receiving the call cannot tell whether you are using a traditional PSTN, or a VoIP, telephone to make the VoIP call.
For you to get connected, you need to have a Broadband Internet connection. You do not necessarily need to have a computer. An ATA adapter connects the broadband modem directly to your normal phone enabling VoIP calls to be placed or received. You can then make VoIP calls to any number in the world.
Mydivert.com provides a service offering low cost VoIP international calls. All you need is an Internet connection to use our VoIP International service for outgoing calls. Another alternative to a hardware ATA device is to use a dialer, or softphone, on your PC together with a headset, or speakers and microphone.
VOIP calls can then be placed worlwide or at very low call rates.
If you purchase an incoming DID number to use with our service, you can than also receive your calls directly through your internet connection, or have the incoming calls forwarded to your landline or mobile phone.
For further information regarding our range of services please see our website, or contact sales[at]mydivert.com
Monday, July 13, 2009
What is a DID Number
What is a DID (Direct Inward Dialing) Number?
A DID number (sometimes referred to as a virtual number) is a local telephone number for any particular country or city. These numbers can then forwarded to a regular PSTN telephone, Voice over IP (VoIP), SIP, H.323, IAX, Skype, MSN or Google Talk anywhere in the world.
Typically a DID is used to provide local telephone numbers for customers worldwide, or to provide local access from regular telephones to non-PSTN destinations such as VoIP.
Tha advantages and uses of DID numbers include:
1. International and long distance telephone calls are made with the caller only paying local call rates. For example, your family lives in Moscow, Russia but you live in London, England. You would like your family to be able to phone you, but the long distance rates from Russia are very costly. If you purchase a Moscow DID, anyone dialing that local number in Moscow would connect to your phone in London, but they would pay only local phone rates.
2. You are able to add telephone numbers to your phone line so that you are no longer restricted to one telephone number per line. For example, you live in London, England but you have family in Moscow, London and Beijing. You if you purchase DIDs in Moscow, London and Beijing, then anyone dialing those local numbers would connect to your phone in London.
3. Conventional telephone calls may be terminated at non-PSTN devices if desired, such as VoIP and Skype. This has particular relevance for VoIP communications, as it allows people connected to the traditional PSTN network to call people connected to VoIP networks.
There are many additional uses for local DID numbers. For example, consider the issue of privacy. If users place classified advertisements in a newspaper and they wish prospective buyers to contact them without publishing their own, private telephone number, a temporary local number could be provided by the newspaper.
A DID number (sometimes referred to as a virtual number) is a local telephone number for any particular country or city. These numbers can then forwarded to a regular PSTN telephone, Voice over IP (VoIP), SIP, H.323, IAX, Skype, MSN or Google Talk anywhere in the world.
Typically a DID is used to provide local telephone numbers for customers worldwide, or to provide local access from regular telephones to non-PSTN destinations such as VoIP.
Tha advantages and uses of DID numbers include:
1. International and long distance telephone calls are made with the caller only paying local call rates. For example, your family lives in Moscow, Russia but you live in London, England. You would like your family to be able to phone you, but the long distance rates from Russia are very costly. If you purchase a Moscow DID, anyone dialing that local number in Moscow would connect to your phone in London, but they would pay only local phone rates.
2. You are able to add telephone numbers to your phone line so that you are no longer restricted to one telephone number per line. For example, you live in London, England but you have family in Moscow, London and Beijing. You if you purchase DIDs in Moscow, London and Beijing, then anyone dialing those local numbers would connect to your phone in London.
3. Conventional telephone calls may be terminated at non-PSTN devices if desired, such as VoIP and Skype. This has particular relevance for VoIP communications, as it allows people connected to the traditional PSTN network to call people connected to VoIP networks.
There are many additional uses for local DID numbers. For example, consider the issue of privacy. If users place classified advertisements in a newspaper and they wish prospective buyers to contact them without publishing their own, private telephone number, a temporary local number could be provided by the newspaper.
Friday, July 10, 2009
New Asterisk IPs
We have been informed of an additional two a New IP addresses from which our DID inward calls will be sent.
Clients using custom SIP URI peering for DID numbers are recommended to add these IP address to their gateways for authorising calls from us:
203.117.106.214
88.208.247.34
A full list can be found here: IP addresses
Clients using custom SIP URI peering for DID numbers are recommended to add these IP address to their gateways for authorising calls from us:
203.117.106.214
88.208.247.34
A full list can be found here: IP addresses
Thursday, July 9, 2009
Moscow Virtual Numbers
How to get a Moscow Phone Number without a Moscow Address - the vurtual office solution.
Moscow is now one of the largest, and fastest growing, business centres in the world. While millions of people work and run their business from the city, not everyone can afford a physical location there. Mydivert.com offers the optimal solution to this problem with a virtual VoIP Moscow phone number, allowing you to have a telephone presence in Moscow where ever you are located.
A local Moscow phone number can be a valuable marketing tool if your company serves customers in Moscow. If you serve customers in the Moscow area a local number will provide the flexibility to operate your business from your home country, and allow you customers to contact you at local call rates.
Now your business can have telephone numbers in Russia that can be directed to (ring-to) any phone in the world. Simply log into your mydivert.com account to instantly modify your ring-to numbers. Incoming calls are redirected (at your choice) to your mobile, home or office number in any country of the world.
Virtual VoIP numbers allow you to answer your business calls at your call center, main office, or home, anywhere in the world. Our Russian DID numbers can be forwarded to any SIP URI. Use these numbers with your own Asterisk server, pbx, or VoIP carrier. The DID numbers can be peered directly from the exchange to your own pbx or asterisk server if you are using this type of equipment.
Russia telephone numbers purchased at MyDivert.com can also be used with your own sip provider. Simply update your phone number SIP settings from your MyDivert user account. All incoming calls will then ring to your chosen SIP without diversion.
You can buy your Russian DID Telephone Number and have your calls forwarded to any other phone number, a mydivert.com sip account, or directed to another sip account, worldwide - very flexible options..
Russian virtual phone numbers are currently available in Moscow (495 & 499) and St. Petersburg (812).
Moscow is now one of the largest, and fastest growing, business centres in the world. While millions of people work and run their business from the city, not everyone can afford a physical location there. Mydivert.com offers the optimal solution to this problem with a virtual VoIP Moscow phone number, allowing you to have a telephone presence in Moscow where ever you are located.
A local Moscow phone number can be a valuable marketing tool if your company serves customers in Moscow. If you serve customers in the Moscow area a local number will provide the flexibility to operate your business from your home country, and allow you customers to contact you at local call rates.
Now your business can have telephone numbers in Russia that can be directed to (ring-to) any phone in the world. Simply log into your mydivert.com account to instantly modify your ring-to numbers. Incoming calls are redirected (at your choice) to your mobile, home or office number in any country of the world.
Virtual VoIP numbers allow you to answer your business calls at your call center, main office, or home, anywhere in the world. Our Russian DID numbers can be forwarded to any SIP URI. Use these numbers with your own Asterisk server, pbx, or VoIP carrier. The DID numbers can be peered directly from the exchange to your own pbx or asterisk server if you are using this type of equipment.
Russia telephone numbers purchased at MyDivert.com can also be used with your own sip provider. Simply update your phone number SIP settings from your MyDivert user account. All incoming calls will then ring to your chosen SIP without diversion.
You can buy your Russian DID Telephone Number and have your calls forwarded to any other phone number, a mydivert.com sip account, or directed to another sip account, worldwide - very flexible options..
Russian virtual phone numbers are currently available in Moscow (495 & 499) and St. Petersburg (812).
Wednesday, July 8, 2009
Calling Thailand from Ireland
How to call a Thai mobile from Ireland? - a question from a new mydivert.com user this morning.
Mydivert.com specialise in long distance international call routes. Our call rates to Thai mobiles and landlines are an amazing 1.2 euro cent per min!
There are many ways to use VoIP to either make calls to Thailand, or receive your calls from abroad on your Thai mobile.
1) Call Forwarding
With a virtual VoIP number your callers pay Local Call Rates when they call you. You pay a very low call forwarding charge (1.2 cent/min to Thailand) which is deducted from your mydivert.com account credit. For example, if you have a Dublin virtual phone number with the calls forwarded to Thailand, you can call the Dublin number from anywhere in Ireland and the calls will ring to the Thai mobile. You can update the ring-to number anytime by logging into your mydivert.com account - so the Dublin number can be used to call many destinations.
2) Use a Hardware SIP Phone or Adaptor
Using a SIP phone or ATA adaptor will allow you to make calls using mydivert.com just like using a normal pstn telephone. Each time you place a call you will only be charged the per minute rate to that destination. If you pick up the phone and call Thailand the call will cost you 1.2 cent per min (less than 1 Thai Baht! - cheaper than placing the call from Thailand). An incoming phone number is not even required to make these calls.
An analogue terminal adaptor (ATA) is a piece of equipment which allows you to use a normal telephone with a VoIP service such as mydivert.com. The device acts as a bridge between your existing phone and your broadband router/modem. This allows you to make calls as you would on a normal phone line, using a standard telephone plugged into a small adaptor. Lynksys ATA are available very cheaply on ebay.
3) How to Call from an Irish Mobile???
If your mobile phone supports Fring or Gizmo VoIP applications, and you have wireless access to the internet, you can use your mobile phone to call directly over your mydivert.com SIP account.
For the advanced user even greater savings can be made when placing calls from an Irish mobile to Thailand. A peice of equipment called a GSM/VoIP gateway is required. By using a pay-as-you-go sim card in the gateway and taking advantage of free network-tonetwork calls, or phone-a-friend-for-free type packages, it is possible to call Thailand from an Irish mobile network for 1.2 cent/min
Mydivert.com specialise in long distance international call routes. Our call rates to Thai mobiles and landlines are an amazing 1.2 euro cent per min!
There are many ways to use VoIP to either make calls to Thailand, or receive your calls from abroad on your Thai mobile.
1) Call Forwarding
With a virtual VoIP number your callers pay Local Call Rates when they call you. You pay a very low call forwarding charge (1.2 cent/min to Thailand) which is deducted from your mydivert.com account credit. For example, if you have a Dublin virtual phone number with the calls forwarded to Thailand, you can call the Dublin number from anywhere in Ireland and the calls will ring to the Thai mobile. You can update the ring-to number anytime by logging into your mydivert.com account - so the Dublin number can be used to call many destinations.
2) Use a Hardware SIP Phone or Adaptor
Using a SIP phone or ATA adaptor will allow you to make calls using mydivert.com just like using a normal pstn telephone. Each time you place a call you will only be charged the per minute rate to that destination. If you pick up the phone and call Thailand the call will cost you 1.2 cent per min (less than 1 Thai Baht! - cheaper than placing the call from Thailand). An incoming phone number is not even required to make these calls.
An analogue terminal adaptor (ATA) is a piece of equipment which allows you to use a normal telephone with a VoIP service such as mydivert.com. The device acts as a bridge between your existing phone and your broadband router/modem. This allows you to make calls as you would on a normal phone line, using a standard telephone plugged into a small adaptor. Lynksys ATA are available very cheaply on ebay.
3) How to Call from an Irish Mobile???
If your mobile phone supports Fring or Gizmo VoIP applications, and you have wireless access to the internet, you can use your mobile phone to call directly over your mydivert.com SIP account.
For the advanced user even greater savings can be made when placing calls from an Irish mobile to Thailand. A peice of equipment called a GSM/VoIP gateway is required. By using a pay-as-you-go sim card in the gateway and taking advantage of free network-tonetwork calls, or phone-a-friend-for-free type packages, it is possible to call Thailand from an Irish mobile network for 1.2 cent/min
Tuesday, July 7, 2009
Complete VoIP Service
Mydivert.com was established almost 2 years ago as a “Next Generation” long distance call provider using Voice over Internet Protocol (VOIP) technology.
The availability of DID (Direct Inward Dialing) numbers for VoIP has allowed us to offer communication solutions worldwide that a few years ago could have only been dreamt about.
Mydivert.com today, as an international communications provider, strives to maintain the highest quality service for all our business and residential customers. We pride ourself in providing high quality VoIP services both domestic and international.
Among the many features of Mydivert.com are:
Premuim call routes & voice quality
Cheapest VoIP calling rates
Premium customer support
DID numbers from over 50 countries
DID numbers for your own pbx or asterisk server
Direct DID to IP SIP peering
24 Hour trial period on every DID number
ATA and Asterisk compatible
Unlimited Free Incoming Calls
Low per monthly rates
Instant Number activation
Services for Call Centers
Mydivert.com provide DID numbers and VoIP services to run and setup a call centre at the lowest rate possible in the market. Providing geaographical VoIP numbers and 24 hour In-bound and Out bound traffic to A-Z routes.
IP Phone Users
Mydivert.com offers a comprehensive service for IP phone users. You just need to connect your Ethernet cable with the IP Phone, configure it and you are ready to call any where in the world. Receive inbound calls with your purchased DID number.
PC2Phone Users
Pc2phone technology is a technology that allows PC users with a softphone dialer to make long distance and international calls to anywhere in the world. Customers can recharge their accounts and purchase call credit from their mydivert.com account area.
Softphone software is available free (Google: SJPhone or X-Lite) to download and install on their computers. Users can then make calls to anywhere in the world – all they need is a sound card, speakers and a microphone on their PC. They can also log in anytime to mydivert.com to check their account balance and call history.
International Call Services for Business
Many of our customers use a virtual phone number as a great way to create a local presence even without a physical office in the country or city where the phone number is located. Whether you need to forward your callers to the U.S. or any country you are visiting, a virtual phone number can be your solution.
Call Forwarding Services
At MyDivert.com you can buy a Local Telephone Number and have your calls forwarded to any other phone number, worldwide. You can buy a private phone number in any country where numbers are available and direct callers who dial that number to ring your mobile phone, business line, home, or any other phone internationally.
For further information email sales[at]mydivert.com
The availability of DID (Direct Inward Dialing) numbers for VoIP has allowed us to offer communication solutions worldwide that a few years ago could have only been dreamt about.
Mydivert.com today, as an international communications provider, strives to maintain the highest quality service for all our business and residential customers. We pride ourself in providing high quality VoIP services both domestic and international.
Among the many features of Mydivert.com are:
Premuim call routes & voice quality
Cheapest VoIP calling rates
Premium customer support
DID numbers from over 50 countries
DID numbers for your own pbx or asterisk server
Direct DID to IP SIP peering
24 Hour trial period on every DID number
ATA and Asterisk compatible
Unlimited Free Incoming Calls
Low per monthly rates
Instant Number activation
Services for Call Centers
Mydivert.com provide DID numbers and VoIP services to run and setup a call centre at the lowest rate possible in the market. Providing geaographical VoIP numbers and 24 hour In-bound and Out bound traffic to A-Z routes.
IP Phone Users
Mydivert.com offers a comprehensive service for IP phone users. You just need to connect your Ethernet cable with the IP Phone, configure it and you are ready to call any where in the world. Receive inbound calls with your purchased DID number.
PC2Phone Users
Pc2phone technology is a technology that allows PC users with a softphone dialer to make long distance and international calls to anywhere in the world. Customers can recharge their accounts and purchase call credit from their mydivert.com account area.
Softphone software is available free (Google: SJPhone or X-Lite) to download and install on their computers. Users can then make calls to anywhere in the world – all they need is a sound card, speakers and a microphone on their PC. They can also log in anytime to mydivert.com to check their account balance and call history.
International Call Services for Business
Many of our customers use a virtual phone number as a great way to create a local presence even without a physical office in the country or city where the phone number is located. Whether you need to forward your callers to the U.S. or any country you are visiting, a virtual phone number can be your solution.
Call Forwarding Services
At MyDivert.com you can buy a Local Telephone Number and have your calls forwarded to any other phone number, worldwide. You can buy a private phone number in any country where numbers are available and direct callers who dial that number to ring your mobile phone, business line, home, or any other phone internationally.
For further information email sales[at]mydivert.com
Monday, July 6, 2009
VoIP use increases in South Korea
The Korea Times reported recently that the country’s VoIP subscriber base passed the three million mark earlier this year, up from 2.5 million at the end of 2008.
Five million Korean VoIP subscribers are expected by the end of 2009.
Seoul, South Korea VoIP Numbers
No Set up Fee and just €4.33 USD per month.
Seoul is city where many of the best businesses in the world are have main offices. A virtual VoIP number can give you a local presence in one of the worlds greatest business cities.
South Koreans also travel the world and need a local phone number from back home that their friends, family and business can call them on while traveling.
VoIP allows users to talk to each other using SIP phones, or software, over the Internet. Consumers and businesses can utilize VoIP at home or at the office for all of their communications needs, providing them with an alternative to expensive long distance telephone costs.
Five million Korean VoIP subscribers are expected by the end of 2009.
Seoul, South Korea VoIP Numbers
No Set up Fee and just €4.33 USD per month.
Seoul is city where many of the best businesses in the world are have main offices. A virtual VoIP number can give you a local presence in one of the worlds greatest business cities.
South Koreans also travel the world and need a local phone number from back home that their friends, family and business can call them on while traveling.
VoIP allows users to talk to each other using SIP phones, or software, over the Internet. Consumers and businesses can utilize VoIP at home or at the office for all of their communications needs, providing them with an alternative to expensive long distance telephone costs.
Saturday, July 4, 2009
Service Disruption on Japaneese Numbers
We have received a fault report from one Japaneese vendor. The service disruption is affecting the 813455xxxxx series.
The vendor assures us that engineers are curently working to resolve the issue and normal service will be resumed as soon as possible.
The vendor assures us that engineers are curently working to resolve the issue and normal service will be resumed as soon as possible.
Friday, July 3, 2009
Dublin Virtual Numbers - Price Drop
Dublin Virtual Numbers now available for €2.95 per month.
Unlimited free incoming call mins.
No set up charge
No minimum contract period.
An Irish address and scan of photo ID must be supplied with the purchase application. Activation lead time for Irish DID is approx. 4-5 hours.
Unlimited free incoming call mins.
No set up charge
No minimum contract period.
An Irish address and scan of photo ID must be supplied with the purchase application. Activation lead time for Irish DID is approx. 4-5 hours.
Regulations and Requirements for buying Virtual Numbers
Following on from my post regarding the Pakistani (PTA) requirements for purchasing DID numbers we received quite a few requests for clarification overnight.
The sittuation remains fluid for many countries around the world where VoIP DID are available. As more and more Telcos enable virtual DID numbers, and more vendors open on the market with different documenation requirements, the sittuation changes almost daily.
Certainly in order to purchase the most reliable DID from the most reputable vendors it is strongly advised to offer documents/ID etc. where possible. Where this is not possible DID may be still be available but not always from the best vendor.
Below is a summary of the current sittuation.
Firstly you will need to create an account with MyDivert.com, with €10 account credit. Simply fill in your account information on the new user page and continue to the checkout.
A valid email address is required for you to receive your account information.
Before your account can be activated you may be asked to supply additional information to verify the authorisation of your paypal payment.
Once your account is open, you can login and purchase your incoming local phone number.
Documentation Requirements for Purchasing DID Phone Numbers
While most of the Countries on our list allow the automatic purchase of national DID numbers, the following requirements may apply when purchasing numbers from the countries listed below.
Please contact our support team for further information.
The sittuation remains fluid for many countries around the world where VoIP DID are available. As more and more Telcos enable virtual DID numbers, and more vendors open on the market with different documenation requirements, the sittuation changes almost daily.
Certainly in order to purchase the most reliable DID from the most reputable vendors it is strongly advised to offer documents/ID etc. where possible. Where this is not possible DID may be still be available but not always from the best vendor.
Below is a summary of the current sittuation.
Firstly you will need to create an account with MyDivert.com, with €10 account credit. Simply fill in your account information on the new user page and continue to the checkout.
A valid email address is required for you to receive your account information.
Before your account can be activated you may be asked to supply additional information to verify the authorisation of your paypal payment.
Once your account is open, you can login and purchase your incoming local phone number.
Documentation Requirements for Purchasing DID Phone Numbers
While most of the Countries on our list allow the automatic purchase of national DID numbers, the following requirements may apply when purchasing numbers from the countries listed below.
Please contact our support team for further information.
- China - Requirements for virtual numbers
- Full Name
- Telephone Number
- Clear copy of passport or photo ID.
- Full Name
- France - Requirements for virtual numbers
- Full Name
- A local French address, and proof of address, is required by some networks.
- Clear scanned copy of passport or photo ID.
- Full Name
- Germany - Requirements for virtual numbers
- Full Name
- Telephone Number
- A local German address, and proof of address, is required by some networks.
- Clear scanned copy of passport or photo ID.
- Full Name
- Ireland - Requirements for virtual numbers
- Full Name
- A local Irish address.
- Clear copy of passport or photo ID.
- Full Name
- Switzerland - Requirements for virtual numbers
- Full Name
- Swizz Address
- Clear scanned copy of passport or photo ID.
- Full Name
- Thailand - Requirements for virtual numbers
- Full Name
- Clear copy of passport or photo ID may be required by some vendor networks.
- Full Name
- Pakistan - Requirements for virtual numbers
- Full Name
- Scan of front and back of LOCAL NIC card.
- Overseas NICs card are not accepted.
- NIC card must be from same area as number applied for.
- Local Pakistani address.
- Full Name
Thursday, July 2, 2009
Tighter Regulation of Pakistani Voip DID
Tighter documentation and identification requirements must now be met for individuals or business to purchase VoIP numbers from Pakistan.
The new requirements state:
The end user must supply a scan of the front and back of their Pakistani NIC card. The NIC card must be from the same area (or area code) as the DID number applied for. Overseas NIC cards will not be accepted.
The end user must also supply a local address with the application.
It is hoped that the tighter regulation will encourage more telcos to make DID available for VoIP use. This in turn will increase the coverage area and reduce monthly charges.
As of this moment only Islamabad (9251) numbers are available at realistic prices.
Islamabad virtual numbers are available for 5.99 euro per month from http://www.mydivert.com
The new requirements state:
The end user must supply a scan of the front and back of their Pakistani NIC card. The NIC card must be from the same area (or area code) as the DID number applied for. Overseas NIC cards will not be accepted.
The end user must also supply a local address with the application.
It is hoped that the tighter regulation will encourage more telcos to make DID available for VoIP use. This in turn will increase the coverage area and reduce monthly charges.
As of this moment only Islamabad (9251) numbers are available at realistic prices.
Islamabad virtual numbers are available for 5.99 euro per month from http://www.mydivert.com
Rush on for Singapore VoIP DID
Great news from mydivert.com :
Single channel Singapore DID are now available for an amazing 2.95 euro per month.
No setup charges - no minimum contract - unlimited free incoming mins.
Get them before they go http://www.mydivert.com
Single channel Singapore DID are now available for an amazing 2.95 euro per month.
No setup charges - no minimum contract - unlimited free incoming mins.
Get them before they go http://www.mydivert.com
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